Blackberry Storm: review
The touchscreen is where most of the attention on this phone will be focused, and rightfully so. Unlike similarly stacked competitors (the iPhone and Instinct come to mind) the Storm doesn't just boast a capacitive touch display, it also utilizes a completely unique "click" technology called SurePress which actually allows you to click the screen down like a mouse button. The purpose of this technology, ostensibly, is to provide two aspects to touch screens which are currently lacking in most devices: the ability to "hover" without selecting or moving an on-screen element, and the physical sensation of "clicking" when you type or navigate. The Storm's screen certainly provides those two things in spades, but our question is whether or not they actually improve the experience of using this sort of device -- and in our opinion, they do not.
software:
4.7 isn't a huge step up over 4.6, but there are a number of improvements worth mentioning. Navigating through menus and the home screen is still very much a typical BlackBerry experience though. The phone has two levels of "application" screens, the initial landing screen, which gives you eight app icons of your choosing, and a deeper level which displays all of your folders and programs. You can use the touchscreen to hover (or select) each of the icons, giving it that blue glow, but we found it annoying that you couldn't drag your finger across the selections and have the glow follow you (as it does when typing). It gets stuck on the first thing you touch, and you have to re-press to move to another icon -- it seems like it would be more convenient to have the selection follow your movements, but the phone doesn't seem to know the difference between a quick flick up or down and a selection. You click down on the screen to launch an app or make a selection in a list, and you can swipe up and down to move through the list of apps, though it's not nearly as smooth as it should be. BlackBerry fans used to a real keyboard and shortcuts might find themselves a bit lost here when trying to get around quickly -- you can set one of the convenience keys to pop open the virtual keyboard, but it doesn't seem to recognize long presses, shortcuts, or find-as-you-type contact searches like traditional RIM devices.
Most components of the UI which require scrolling don't seem drastically changed, but you can now jump through lists by up-down gestures. Again, we found that the lack of inertia made this seem stiffer than expected, though it worked well enough when moving around the phone. RIM has added a few visual tweaks to the OS on the Storm, like crossfades and sideways swipes of pages which admittedly give it a bit more polish, although they seem largely superfluous (don't worry, we feel the same way about the iPhone's zooms and scrolls). Overall, transitions between screens and inside of apps do seem a bit more sluggish than the performance on the Bold, but whether this is due to those new effects or a higher CPU load given the touch recognition and screen size, we can't say. We did find ourselves missing the speedy response of a traditional BlackBerry, and also felt like responses lagged behind our movements enough to be annoying. There seemed to be a few noticeable bugs floating around, and at least one that ground the phone to almost a halt -- when quitting the browser on a page that was still loading, it turned the navigation on the home screen to molasses. Another flaw we had crop up was accelerometer related, an irksome bug that rendered the portrait-to-landscape switching (and vice versa) non-existent. We can't say if that was hardware or software related, but the details count, and those little snags take points away.
design:
The Storm is a striking device. From the second you lay eyes on it, it's clear that a lot of time and care went into crafting this phone. The majority of the front panel is display, a large 3.25-inch (480 x 360) touchscreen sitting just shy of flush with a silver bezel that runs around the sides, top, and bottom of the device. The bands seem to be plastic, not metal, and trace the outline of the moderately thick (0.55-inch) phone, looping around the back, while the rest of the surface is a high gloss, piano black plastic. Below the screen are four familiar BlackBerry keys (phone, menu, back, and end / power), along the left is a convenience key and a micro USB port (RIM has eschewed the more common mini USB slot for the lower profile of the newer variation, though that seems to be the way the industry is headed), and on the right side is another convenience key, volume rocker, and (yay!) 3.5mm headphone jack. Around back, the battery cover is made from solid piece of brushed aluminum, and the camera and flash sit atop the plate, covered by a glossy plastic strip. Along the top of the phone there's a single LED to the right, and lock and mute keys incorporated into either side of the casing like soft rockers -- a nice touch. Generally, the construction of the hardware and components used seem higher in quality than previous devices from the company, with buttons that click tightly and a heft that tries (and succeeds) to communicate an understated class.
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